FAQ
You've got questions, we've got answers...
well, most of the time.
We currently have two locations:
200 Ossington Ave.
1336 Queen St. W
There is no on site parking. Nearby options include Green P, street parking in front of the salons, and 1-hour parking on nearby side streets.
We recommend booking an appointment to guarantee availability, but we do accept walk-ins when possible.
You can book an appointment online, call, text, email, or visit us. Contact info is at the page bottom.
We know there are so many booking options and things can get confusing. If you're ever unsure of what to book, contact our front desk and we'll help guide you!
Short hair is anything above chin length, medium is anything from chin to shoulder and long is anything below shoulder.
We require 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may result in a fee.
Yes, we’re happy to accommodate guests who wear a hijab. We have a lower-level space available and can ensure it remains a woman-only space during your service. Since this area is part of a shared space, please let us know in advance so we can make the necessary arrangements to ensure no men are present while your service is being completed.
Your happiness is our top priority. If you’re not completely satisfied with your results, please reach out to the salon directly. We’d love the opportunity to make it right.